What kind of bicycles do you use?
They are what we call Electric pedal assist Bicycles which enable you to control the amount of "assist" you have. Built with comfort and ingenuity to appease the most discerning bicyclist (novice or experienced), you will enjoy the propulsion of these awesome bikes.
Where do the tours start and end?
Sol Rides electric bike tours will is based out of Doug's Hood River 101 Oak St. downtown Hood River, OR. We will meet there for 'Twin Tunnels', 'Lyle Wine' and, 'Gorge' tours. 'HR Valley' and Custom tours will meet in our specified location.
Can I bring my kids on the tour?
State of Oregon requires that anyone pedaling an eBike needs to be 16 years of age or older. Unfortunately, we don't offer “burley” carts or kid seats for our tours at this time.
Can I leave the tour before it ends?
We prefer that you stay for the entire tour, except for special circumstances. For unseen events, we will accommodate to keep everyone together and safe.
What is your cancellation policy?
We ask that you give at least 24 hours notice for cancellation. Please be understanding and respectful of this request.
Is there a place to leave my luggage?
All the bikes we are using will have a rear rack and/or pannier on the back and some bikes have a front basket. In either case there is plenty of room to carry a small bag or purse, water bottle, jacket, camera. The rest of your gear may be locked inside trailer or left at our meeting place, Doug's Hood River.
Do I have to book a tour in advance?
To assure that there is plenty of room and bicycles for you and your friends/family it is suggested that you make reservations through our online booking page or calling in advance at 503-939-4961.
What time should I arrive ? What if I’m late?
Please arrive 5-15 minutes early so that we can finalize payments (if needed), custom fit your bike and then share in the excitement of what an eBike is all about. Please be respectful of the group and avoid being late. We want you to get the most out of your awesome day!
Do I have to wear a helmet?
Helmets are required and will be provided. We use Nutcase Helmets, a Portland, OR based helmet design company - very comfortable, not to mention the fashion statement:)
Is there a minimum number required for booking?
There is a 4 person minimum on the 'Lyle' tour and 'Gorge' tour. 'Twin Tunnels' tour is 2 person minimum.
Please call with questions in regards to maximum eBikes available.
Are drinks and food included in the price?
We provide a snack from Columbia Gorge Organic, local Hood River company, which makes the CoGo Bar (gluten free, dairy free). There will also be water available to fill water bottles at the beginning and several places along the tour to fill up. We ask that you please bring your own water bottle, if you have one. Otherwise, bottles will be available for purchase day of ride $10.
How long is this tour?
All tours vary in length and duration. 3 hours -4.5 hours.
What happens if it rains or is too hot?
If it becomes too hot or too wet, we will use our best discretion on whether to change itinerary for a different direction or hold out for rain to stop.
Should I tip my guide?
Tips are greatly appreciated, but never expected.
I haven't ridden a bike in years. Is an eBike tour for me?
While the eBike provides a lot of added propulsion, comfort and fun, we recommend that you find yourself comfortable and self assured riding on a bike - balancing yourself, shifting gears, braking and navigating basic traffic.
I have a question that wasn't answered...
Send us an email, or give us a call, 503-939-4961 and we'll be happy to answer any other questions or concerns that you might have. Thanks and we hope to see you pedaling soon!
What should I bring and wear on a tour?
Simple and comfortable clothing works best, we highly recommend that you wear shoes (not sandals) and simply prefer that you do. Bring sunscreen, spare shirt or jacket for colder days, water bottle, camera/phone and a light hearted and adventurous attitude.